AI Reliability: keep your production AI monitored, maintained, and compliant
Models drift. APIs change. Prompts rot. Most teams ship an AI system and walk away, then find out it's degraded from a customer, not a dashboard. We keep yours running: monitored in real time, maintained by senior engineers, and audit-ready. Live in production at a major U.S. health system, with HIPAA/BAA experience.
What silently breaks production AI
- Model and version deprecations: providers retire and change models; your system has to keep up.
- Prompt and quality drift: outputs degrade quietly as inputs and edge cases shift.
- Integration and API breakage: upstream changes silently break data flows.
- Compliance drift: BAAs, audit artifacts, and security posture go stale if no one owns them.
- Silent degradation: without monitoring, you learn there's a problem when a customer tells you.
Plans and pricing (per live workflow, six-month minimum)
- Monitored, $8K/month per live workflow: real-time uptime and health monitoring with alerting, error and incident detection and triage, monthly status report, next-business-day response.
- Maintained, $12K/month per live workflow (most popular): everything in Monitored, plus model and prompt updates with quality/drift review, API and integration maintenance, defined monthly enhancement hours, same-day response SLA, quarterly optimization review.
- Mission-Critical, $18K/month per live workflow: everything in Maintained, plus compliance upkeep (HIPAA/BAA artifacts, audit support), scheduled retraining cadence, priority 24/7 incident SLA, dedicated senior engineer hours, quarterly roadmap and executive review.
Platform scope priced by workflow count. Priced on value, not hours. Most engagements start with a short scoping review.
Best fit
You have an AI system in production, it touches customers, revenue, or regulated data, and you don't have an in-house ML/ops team watching it full-time. We can take over monitoring and maintenance of AI systems we didn't originally build, after a short technical review.
Frequently asked questions
- We already have a dev team, why this?
- Monitoring production AI is a different discipline than building features. We watch for drift, model deprecations, and compliance gaps your feature team isn't staffed to catch.
- What if you didn't build our system?
- We can take over monitoring and maintenance of AI systems we didn't originally build, after a short technical review.
- How is this priced?
- Per live workflow, by size, risk, and criticality, not by the hour. Monitored is $8K/mo, Maintained $12K/mo, Mission-Critical $18K/mo per live workflow. Six-month minimum. Regulated and 24/7 systems sit in the top tier.
- Can we start small?
- Yes. Most clients start on Monitored or with a scoping review, then move up as the system carries more load.
Book a 30-minute review or start the free session. See it in production.