# Solid Giant > Founder-led enterprise engineering and production AI consultancy. Louisville, KY. Established 2008. ## Company Overview Solid Giant is a founder-led software consultancy specializing in enterprise platforms, production AI agents, and data integrations. Founded in 2008 by Josh Starr, the company is headquartered in Louisville, Kentucky and deploys globally. Solid Giant replaces manual chaos — spreadsheets, disconnected tools, missed calls — with software that scales. Every project is staffed with senior engineers and architects. No junior handoffs, no account managers between clients and the engineers. ## Founder Josh Starr founded Solid Giant in 2008. He was part of the team that built the e-commerce portion of Walmart.com. He co-founded Scarlet Hope, a national nonprofit ministry with offices in Louisville, Nashville, Cincinnati, Reno, and Las Vegas. Josh has worked with hundreds of businesses and organizations over 17+ years. ## Services ### Enterprise Platforms Custom web applications replacing spreadsheets and disconnected tools. Multi-tenant SaaS architecture, role-based governance, workflow enforcement, and audit-proof data logging. ### Production AI Agents Voice agents that actually listen, self-correcting scheduling flows, RAG (chat with your data) implementations, graceful human handoffs, and latency/cost optimization. ### Data & Integrations Two-way ERP/CRM sync (ServiceTitan, HubSpot, Sage Intacct), unified reporting dashboards, legacy system modernization, and real-time API pipelines. ### Reliability & Security SOC-2 ready access patterns, self-healing infrastructure, end-to-end observability, automated CI/CD pipelines. ### Web Experiences High-velocity Webflow/WordPress builds, modular design systems, enterprise technical SEO, ADA/WCAG accessibility, sub-second load times. ### Growth Systems Full-funnel attribution, paid acquisition ecosystems, conversion rate optimization (CRO), revenue-focused analytics, market positioning strategy. ## AI Launch Sprint An 8-week fixed-scope engagement to go from idea to live product with paying users. Two phases: - **Weeks 1–4 (Build Sprint):** Strategy, architecture, core product build, production deployment. Price: $45,000. - **Weeks 1–8 (Full Launch Sprint):** Everything in Build Sprint plus landing page, analytics, outbound sales package, 2 optimization cycles, and a Launch Playbook. Price: $75,000. - **Enterprise Launch Sprint:** Full Launch Sprint plus additional integrations, role-based governance, SOC-2 ready patterns, and observability. Price: $110,000. What gets built: AI voice/chat agents, "chat with your data" (RAG), spreadsheet-killing internal platforms, SaaS MVPs, integration-heavy workflows, and reliability foundations. Book a sprint: https://solidgiant.com/ai-launch-sprint#booking ## Case Studies ### FrontDeskPro.ai AI-powered 24/7 customer service voice agent for home services. Results: 1,096 customer conversations, 3,845 minutes of call time, 140 appointments booked in 30 days. Integrates with ServiceTitan. URL: https://solidgiant.com/work/frontdeskpro ### Turnpoint Services Custom financial planning platform replacing spreadsheet sprawl across 60+ home service brands. Permissions-based access, integrated with Sage Intacct and data lake. URL: https://solidgiant.com/work/turnpoint ### CapTrack (Capital Now) Operations platform stabilization — QuickBooks modernization, email/PDF workflows, data quality fixes for financial services. URL: https://solidgiant.com/work/captrack ### Freedom Signal SaaS SMS outreach platform supporting 35+ anti-trafficking organizations, 575K+ messages sent, 35-40% response rates. URL: https://solidgiant.com/work/freedomsignal ### Cornerstone Family Dentistry Full-funnel dental practice growth — WordPress, Google Ads, Local Services Ads. Results: $49.83/lead, 99.28% top impression rate, 61 charged phone leads. URL: https://solidgiant.com/work/cornerstone ### AlbertMohler.com WordPress migration and redesign for a major media platform. Custom search (SearchWP/FacetWP), bespoke audio players, editorial UX. URL: https://solidgiant.com/work/albertmohler ### Niche Snowboards Content + commerce unified for an eco-friendly snowboard brand. Shopify + WordPress integration. URL: https://solidgiant.com/work/niche-snowboards ### Norton Healthcare Ongoing WordPress development, UX strategy, wireframing, and design systems for a major healthcare system. URL: https://solidgiant.com/work/norton-healthcare ### Additional Case Studies - Southern Seminary: Landing pages and reusable WordPress template system - Scarlet Hope: Brand identity and communications platform - Walmart: Product landing pages for Fortune 100 brands at massive scale - AT&T: Interactive eLearning training courses - Acts 29: Usability-centered redesign for a global church planting network - Awana: Usability-focused redesign for a global children's ministry - Boyce College: Modular WordPress template system - Recycled Firefighter: Brand, ecommerce, and growth systems (1,000% business growth) - Charah Inc.: Messaging clarity and CMS foundation - Sojourn Church: Multi-campus responsive website ## Clients Fortune 100 and enterprise: Walmart, Coca-Cola, Pepsi, Procter & Gamble, Olay, Tide, Kellogg's, Kashi, AT&T, Norton Healthcare, Mercer. Growth-stage and mid-market: TurnPoint Services, FrontDeskPro, Capital Now, Freedom Signal, Cornerstone Oral Healthcare, Niche Snowboards, Recycled Firefighter. Nonprofits and institutions: Southern Baptist Theological Seminary, Boyce College, ERLC, Acts 29, Awana, Scarlet Hope, Sojourn Church, Truth:78, City on a Hill. ## Testimonials "Josh is unmatched in his ability to build custom websites and custom applications. I have been working with Josh for over 15 years and wouldn't trust anyone other than Josh." — Charles W Price, CEP Holdings "Josh gives you the full package – strategic thinking, creative design, clean coding and timely delivery." — Steve Watters, VP of Communications, Southern Seminary "Most small business owners feel overwhelmed with online marketing. Josh brings clarity and direction to a complex and important aspect of our business." — Barrett Wilson, Cornerstone Oral Care "Josh Starr has amazing technical ability, an eye for design, and is marketing savvy. He flat out knows what he's doing." — Brian Howard, CEO, Acts29 ## FAQ **What does Solid Giant build?** Custom enterprise platforms, production AI agents (including voice agents), and data integrations. We replace manual chaos with software that scales. **Who is Solid Giant for?** Growth-stage and enterprise companies that need reliable, custom software — not off-the-shelf tools duct-taped together. **Where is Solid Giant located?** Louisville, Kentucky. Operating since 2008, deployed globally. **What makes Solid Giant different?** Founder-led, senior by default. No junior handoffs, no account managers between you and the engineers. **What is "Review Your Architecture"?** A free technical feasibility diagnostic. We stress-test assumptions, identify integration risks, and clarify unknowns before you commit budget. ## Contact - Email: josh@solidgiant.com - Free architecture review: https://solidgiant.com/ai-launch-sprint#booking - Website: https://solidgiant.com ## Full Content File For complete page-by-page content, see: https://solidgiant.com/llms-full.txt